CaseTrust for EducationCaseTrust for Education Overview
The CaseTrust for Education scheme is designed specifically by CASE for
the education industry in Singapore . The scheme aims to improve the
confidence of international students and their families in the quality
of education in Singapore . From 1 September 2005 , all PEOs that want
to enrol international students will need to have CaseTrust for
Education status. Please refer to http://www.case.org.sg/casetrust5.htm for more details. [Top] Message from Managing Director We warmly welcome you to Cardiff Learning Centre. The Centre was established in 2005. It offers quality education programmes that are relevant to the industry's needs and global economy. We have tied up with several overseas institutions that are renowned for their specialist courses. Quality and excellence are the hallmark of our Centre. We believe in excellence both in the delivery of our programmes and the administration of our student services. We strive to constantly update and introduce courses to match the needs of the job market. Our management and staff are committed to go an extra mile in providing guidance, support, mentorship, student care and counselling during a student's journey of learning at our centre and beyond. We pay attention to the student's welfare by helping them to settle in and adjust to living in Singapore. We are committed to provide a high standard of service by promoting an environment conducive to student learning through a low student-teacher ratio of 12/1. We have 12 seats classroom and the capacity of one student intake is up to 48 students. We have developed transparent redress policies that were disseminated to our students and conveyed in our communication channel in the student handbook, web site; to assure them that their welfare are also taken care of beside their study needs. Detailed information pertaining to course pre-requisites, fees, non-tuition and other miscellaneous charges, grievance procedures and other student requirements are covered in our student's handbook, supporting literature published from time to time. Our teachers and lecturers are selected based on their subject expertise, experience and dedication. We have 1 full-time and 4 part-time teachers, 3 are MBA holders while 2 have Bachelor degrees. We spare no efforts to provide what is best for our students in their thirst for knowledge and achievement of their ambitions. If you have any query, please feel free to contact us at 65 65599396. We will be glad to help you. I wish you success in your studies and an exciting and memorable stay in Singapore. Stephen Ng
Managing Director [Top] Mission Statement "Through excellence in instruction, scholarship, service and professional development, Cardiff Learning Centre is committed to providing quality education in collaboration with accredited institutions. It aims to assist in the development of people to become knowledgeable of self, educated in mind, compassionate in heart, enlightened in spirit and responsive to social and civic obligations." [Top] Student Protection Scheme (SPS) Opening of ESCROW Account As required under the Case Trust for Education, we have signed up with DBS Bank Ltd for the Student Tuition Fee Account (ESCROW) to protect the fees paid by you against any discontinuation of studies e.g. rejection of student pass application by the ICA, legal closure of school, cessation of school's operation, etc. Payment Schedule Upon confirmation of your admission, we shall open a Student Tuition Fee Account (ESCROW) for you with our designated bank. You will sign a Student Escrow Confirmation form when you apply to join us for payment of the tuition fees into your ESCROW account. Your tuition fees received from your ESCROW account will be deducted based on the following payment schedule Mode of Payment There are many ways that you can pay your tuition fees into your ESCROW Account Student Protection Scheme is available to both international and local students. Local students can opt-in or opt-out of the scheme. All prospective local and international students will enter into the Standard Student Contract. For more information please refer to website http://www.case.org.sg/casetrust5.htm [Top] Service Guarantees [Top] Refund Policy A. We make FULL REFUND for Time Frame for Refund Within 14 days Amount: a. Entire amount of the Tuition Fees and Deposit; and b. Non-Tuition Fees and/or Additional Fees (less any bank charges mentioned as per Standard Student Contract) B. REFUND due to Student's withdrawal
[Top] Withdrawal / Deferment / Transfer Policies All requests for withdrawals/deferments/transfer must be made in writing to Cardiff Learning Centre Pte Ltd at least 2 weeks before the effective date of withdrawal, deferment or transfer using the Request for Transfer/Withdrawal/Deferment form which is available below. Deferment All deferments are subjected to the Centre's approval. Depending on the class vacancy, students can return to school at the prevailing course fees charged on the new commencement date. An offer of a place in a course may be deferred for up to twelve (12) months only. Students are not eligible for deferments after mid-year or mid-course. No refund will apply since there is no termination involved. The Centre will do the necessary extension of student pass when it expires. Transfer For transfer cases, students will be counselled to ensure that the next course enrolled is to the students' interests and preferably of higher learning in nature. A student who transfers from an existing course to a new course shall be considered to have withdrawn from the current course and refund policy shall apply as per Standard Student Contract. The Centre will submit the student's attendance, letter of cancellation, original student pass and passport to ICA so as to facilitate the transfer. Students are not eligible for deferments after mid-year or mid-course. Withdrawal A student who withdraws from this school to enrol with another shall ceased to be our student and cancellation of the student pass, return of security deposit (if applicable) will be made accordingly. If the withdrawal is not more than 30 days after the commencement date, the refund policy shall apply. Otherwise there will be no refund. The Centre will submit the student's attendance, letter of cancellation, original student pass and passport to ICA so as to facilitate the withdrawal. [Top] Grievance/Complaint Management Procedures We treat any student grievance as important feedback to us. We have staff assigned to manage student welfare including handling grievances and complaints and have a system and procedures to tackle these issues. NOTE: Proceedings from the beginning of a complaint/grievance are recorded in our Complaint Log that provides information on nature of complaint/ grievance and time taken to resolve it. [Top] Privacy Policy We are committed to ensure the privacy of personal information by introducing appropriate practices. Where collection of information is required for school documentation purposes, we give notice that their particulars are strictly treated with strict confidence and that no release of data is made without their written permission as per following confidentiality statement in the front page of the Course Application / Enrolment Form Your particulars are strictly confidential. No release of information can be made without your permission' If consent is required, we have a standard for
the
purpose, under our documentation " Consent for Disclosure of
Information" at C12 attached. Cardiff Learning Centre provides assistance with application for student passes. Foreign students who come to Singapore to study full-time need to have a Student Pass issued by Immigration and Checkpoints Authority (ICA) of Singapore. The forms you need to apply for a student pass are issued when you register. New applications must be submitted at least two months before your course begins. Applicants are not required to be present in Singapore while their applications are being processed. Foreign students who have registered for a course of study must submit the following documents to Cardiff at least 2 months before the commencement of the course: [Top] Student Pass Application Forms Form 16 Form V36 (To download forms, "Right-Click" on the link above and save on your local machine) For more information on Student Pass Application procedures, you may visit the official Immigrations & Checkpoints Authority (ICA) of Singapore website at http://app.ica.gov.sg/serv_visitor/student_pass/student_pass_app.asp Standard Student Contract International Student Local Student Cardiff Learning Centre requires that all International students and/or their legal guardian sign the CASE standard student contract. Students can access copies of the contract in Chinese, Vietnamese and Bahasa Indonesia on the CASE website at http://www.case.org.sg/casetrust5.htm [Top] Non-Tuition Fees
[Top] Download Forms Student Admission Forms Student Application Process Application Form Student Pass Checklist Student Pass Application Forms Form 16 Form V36 Student Administration Forms Student Feedback Form Request for Transfer / Deferment / Withdrawal Form [Top] |
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